--- title: "FAQ - Frequently Asked Questions - Xventure" description: "Find answers to frequently asked questions about Xventure indoor active sports park – tickets, pricing, opening hours, grip socks, group events, and more." keywords: "xventure FAQ, xventure tickets, xventure opening hours, xventure grip socks, xventure group events, indoor sports park FAQ" url: "https://xventurepark.com/faq" language: "en" --- # Frequently Asked Questions Select Location: Central Chiang Mai Festival, Thailand Central Khon Kaen Campus, Thailand \(Coming Soon\) Central Pattaya Beach, Thailand \(Coming Soon\) The Light City Penang, Malaysia \(Coming Soon\) Kornhill Plaza, Hong Kong Tiong Bahru Plaza,Singapore \(Coming Soon\) Taiwan \(Coming Soon\) All Questions General Info Tickets & Pricing Visiting Info Groups & Events ## What is Xventure? **LARGEST INDOOR ACTIVE SPORTS PARK** The biggest active sports park in Chiang Mai, featuring over 30 play areas across 9 thrilling zones on more than 2,200 sq.m. of excitement and fun. 9 Main Zones include: * Slide Park – Giant slides * Jump Arena – Trampoline zone * Sports Park – Indoor sports area * Obstacle Race – Obstacle challenges * Climb Zone – Rock climbing area * Rope Course – Rope and balance course * Zipline – Glide through the air * Ninja Course – Ninja adventure zone * Interactive Play – Digital and sensory fun zone ## Where is Xventure located? Central Chiang Mai \(Central Festival\), 4th Floor ## What types of tickets are available? ### X-Plorer \(for guests 108 cm and above\) * 1 hour – 320 THB * 2 hours – 450 THB * 3 hours – 600 THB ### X-Two \(for 2 persons\) * 1 hour – 590 THB * 2 hours – 850 THB * 3 hours – 1,150 THB ### X-Junior \(for guests under 108 cm\) * 1 hour – 280 THB * 2 hours – 410 THB * 3 hours – 560 THB ## Do you offer a Member Pass? Yes, we offer 2 types: * **X-10:** 10 entries, 2 hours each – 4,200 THB * **X-Pro \(Annual Pass\):** Unlimited visits for 1 year, 2 hours per visit – 9,900 THB ## What are the Member Pass benefits? * Free gift pack * 10% discount at the gift shop * 10% discount on birthday party packages * 1 free pair of grip socks * **\(X-Pro only\)** 3 complimentary Guest Passes to invite your friends ## Can young children enter the park? Yes, children are welcome\! * Children under 120 cm must be accompanied by a guardian \(aged 18+\) * Children under 80 cm enter for free ## What are your opening hours? * **Mon–Thu:** 11:00 AM – 8:00 PM * **Friday:** 11:00 AM – 9:00 PM * **Sat–Sun:** 10:00 AM – 9:00 PM ## Where can I buy tickets? Tickets are available at the Xventure counter \(4th Floor, Central Chiang Mai\) or online via Trip.com. ## What payment methods do you accept? * Cash * QR Code payment * Debit / Credit cards \(Presale booths accept QR and card payments only.\) ## What should I do before entering the play area? All players must sign a waiver form and follow safety instructions before starting any activities. ## Can I use grip socks from other brands? Only grip socks from approved brands are allowed: * Kiztopia * Bouncetopia * Jumptopia Grip socks from other brands are not permitted inside Xventure. ## What should I wear? For safety and comfort, we recommend: * Flexible sportswear * Jeans or track pants \(not too tight-fitting\) ## Can I bring my own food and drinks? Outside food and beverages are not allowed inside the park. ## Do you have storage or lockers available? Yes, Xventure provides open shelves and digital lockers for your convenience. Please remember your passcode when using the locker. ## Do you offer special group rates? Yes\! We offer the X-10 Pass for groups of 10. For groups of 30 or more, please contact Line ID: **@xventurethailand** for group pricing. ## Do you organize group events? Yes, we provide customized group activities, including: * Birthday Parties * Team Building Programs * School Trips & Activities * Corporate Outings * Private Events For more information, please contact Line ID: **@xventurethailand** ## Do you have a Private Room? Yes, we offer a Private Party Room for celebrations. Please contact Line ID: **@xventurethailand** for booking details. ## What is Xventure? **LARGEST INDOOR ACTIVE SPORTS PARK** The active sports park in HK, featuring over 26 challenges across 9 thrilling zones on more than 17,000 square feet of excitement and fun. 9 Main Zones include: 1. Slide Park 2. Jump Arena 3. Go Kart 4. Interactive play Zone 5. Climb Zone 6. Rope Course 7. Zipline 8. Ninja Course 9. Challenger Arena ## Where is Xventure located? 4/F, Kornhill Plaza South, 1-2 Kornhill Road, Quarry Bay, Hong Kong How To Get There: * **By MTR:** Tai Koo MTR Station, Exit C. * **By Bus:** * **KMB:** 613, 613A, 102, 102P, 907D, 948E, 106, 106P, N122, 302A, 307P, 606, 606A, 678. * **Citybus:** 2, 2A, A12, 8H, 18X, 19P, 33X, 77, 77A, 81, 81A, 82, 85, 85A, 99, 382, 608, 682, 682A, 682B, 694S, 722, 933, 955, 976, 976A, 987, N8, N8X, NA12, 102, 102P, 907D, 948E, 106, 106P, N122, 302A, 307P, 606, 606A, 678. * **By Minibus:** 32, 33, 61, 68. * **By Car:** Parking is available at Kornhill Plaza \(Entrance via Hong On Street\) ## What types of tickets are available? Single admission ticket for 120-min and 180-min; Family ticket package for 120-min and 180-min ## Do you offer an Annual Pass? Yes, we offer 2 types: * 120-min Daily access for 365-day * 180-min Daily access for 365-day ## Is there a "Spectator" ticket? No. Xventure operates on a "**One Person, One Ticket** " policy. All individuals entering the venue \(including guardians or those just planning to watch\) must purchase a valid entry ticket. ## Do I need to book in advance? While we do accept walk-ins, we highly recommend booking your time slot online via our website or Klook. This ensures your spot is secured, as we have strict capacity limits to maintain a high-quality experience. ## Can young children enter the park? Absolutely\! However, for their safety: * Under 12 years old: Must be accompanied by a guardian \(aged 18+\). * One adult can supervise a maximum of 2 children age under 12 years old. ## What are your opening hours? * **Mon – Thu:** 12:00nn – 08:00pm * **Fri – Sun:** 11:00am – 09:00pm ## What payment methods do you accept? We accept ePayment only. ## What should I do before entering the play area? All players must sign a waiver form and follow safety instructions before starting any activities. ## Can I use grip socks from other brands? Only grip socks from approved brands are allowed: * Kiztopia * Bouncetopia * Jumptopia Grip socks from other brands are not permitted inside Xventure. ## What should I wear? Dress for action\! We recommend flexible sportswear, track pants, or leggings. For safety, please avoid skirts, dresses, or hanging jewelry. As climbing, sliding, and jumping are involved, we strongly recommend long sleeves and long pants to protect your skin from potential abrasion. Please note that no shoes are allowed inside the venue play zones to maintain safety and hygiene. ## Can I bring my own food and drinks? Outside food and beverages are not allowed inside the park. ## Do you have storage or lockers available? Yes, Xventure provides open shelves and digital lockers for your convenience. Please remember your passcode when using the locker. ## Do you offer special group rates? Yes\! We offer the X-10 Pass for groups of 10. For groups of 30 or more, please contact Line ID: **@xventurethailand** for group pricing. ## Do you organize group events? Yes, we provide customized group activities, including: * Birthday Parties * Team Building Programs * School Trips & Activities * Corporate Outings * Private Events For more information, please contact Line ID: **@xventurethailand** ## Do you have a Private Room? Yes, we offer a Private Party Room for celebrations. Please contact Line ID: **@xventurethailand** for booking details. ### Singapore Our Singapore location is coming soon\! FAQs will be available once we announce our opening date. ### Khon Kaen Campus, Thailand Our Khon Kaen Campus location is coming soon\! FAQs will be available once we announce our opening date. ### Central Pattaya Beach, Thailand Our Central Pattaya Beach location is coming soon\! FAQs will be available once we announce our opening date. ### The Light City Penang, Malaysia Our The Light City Penang location is coming soon\! FAQs will be available once we announce our opening date. ### Taiwan Our Taiwan location is coming soon\! FAQs will be available once we announce our opening date.